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- The Customer is Always Right John Landis is the owner of Landis Plumbing and Heating. One of his residential customers, Mrs. Edmonds lives alone in a big house and Mrs. Edmonds has refused John’s invitation to invest in a service maintenance plan….Read More
Monthly Archives: January 2012
The Blackberry Dance
Ever been distracted by your mobile phone during an important meeting with a client? What did you do? Watch this funny, 60 second video about this dilemma! http://www.coscia.com/mdance.php
Posted in Customer Service, Management, Uncategorized
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