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- Customer Service Dirty Little Secrets One of the most courageous tactics in the world of customer service involves a situation that is infrequent yet volatile. Handling these events with a spirit of fearlessness is vital for customer service success and for long-term sanity….Read More
Monthly Archives: July 2012
A blast from the past. It may surprise you.
Compiling 30 year-old photos into a high-tech collage can be fun. I used Animoto to create this 30 second compilation. Enjoy! Click on the link below. Steve-animoto_video
Posted in Customer Service, Hospitality, Management, Uncategorized
Tagged coscia, customer service, hvac, irate customers, music, plumbing, service, service excellence, steve coscia, tele-stress
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