Technical students at Everest Instiute in Decatur, GA have a keen understanding that soft skills can impact their career success. What are soft skills? They are behaviors such as attitude, listening, proper attire and conveying empathy. Mastering these skills enables Everest graduates to become world-class customer service professionals.
While in Atlanta during the last few days, I made time to visit Everest Institute and teach the soft skills class. Students and faculty were engaging and appeciative. A mutually beneficial outcome.