Tag Archives: customers

Knowing Your Stuff!

Posted on May 14, 2012 by scoscia

During a recent trip to a sporting goods super-store I noticed a flier on the counter, which advertised a sale on cross-training shoes. Since I do a lot of walking a worthy shoe discount is always welcome. I assumed that the shoe … Continue reading →

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Fincher’s Barbeque – Macon, GA

Posted on May 4, 2012 by scoscia

This is my first trip to Macon, GA.  This city makes a terrific first impression.  What’s not to like?  In Macon, there is rich history, delicious food, great music and charming people.  Did I mention the food? Prior to this … Continue reading →

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Macon Journal

Posted on May 3, 2012 by scoscia

Charming city.  Lots of trees, gardens and brick sidewalks.  I am here for a writer’s conference named; “Macon Whoopee.”  There is a nice easy-going momentum in the south.  Macon’s sidewalk cafes are wonderful. Last night I dined at The Rookery … Continue reading →

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Customer Service Work Requires Speed and Enthusiasm

Posted on April 18, 2012 by scoscia

Serving customers is not for the faint of heart.  This requires boat loads of patience and  empathy.  More importantly; quick thinking, fast follow up and enthusiasm are mandatory.   Roger Bannister’s quote about speed is the best: “Every morning in Africa, … Continue reading →

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