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- How Old is Your Daughter? Among the many questions that a young technician might ask a residential customer first might be, “Where is the thermostat?” or something else related to the equipment….Read More
Tag Archives: sales
Knowing Your Stuff!
During a recent trip to a sporting goods super-store I noticed a flier on the counter, which advertised a sale on cross-training shoes. Since I do a lot of walking a worthy shoe discount is always welcome. I assumed that the shoe … Continue reading
Posted in Customer Service, Hospitality, Management, Uncategorized
Tagged coscia, customer service, customers, irate customers, product knowledge, sales, shoes, sneakers, sporting goods, sports, steve coscia
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